MARTIN HANNES - President & CEO
Martin Hannes is the President & CEO of NGB. Before setting up NGB with his partners in early 2001, he was President of Road Runner International (a joint venture of AT&T, Time Warner, Microsoft and Compaq), one of the two major high-speed data network providers in the U.S.A. Having a strong background in the operation of HSD systems in many major international cable operators, Hannes brings a wide breadth of business and operational expertise to the group. Hannes was also involved as Managing Director of US West with direct responsibility for HSD systems in the strategic development of high speed data businesses in over seven international markets including; U.K., Japan, Singapore, Australia, Netherlands, Belgium and Taiwan.
Prior to joining USWest/MediaOne, Mr. Hannes already had significant experience in many areas of the cable television industry, having been responsible for the international operations at Continental Cablevision (one of the largest US MSOs and an early pioneer of HSD systems over CATV networks) and President of the Odyssey Channel. Hannes has, and or currently serves as Chairman of CT Telecom (Japan) and Director of Singapore Cablevision, and is a Member of the Society of Cable Television Engineers (USA).
Mr. Hannes now lives in Washington DC with his family. He has a Bachelor's Degree in Engineering from Sydney University and a Master's Degree in Business Administration from Harvard University.
TIFFANY NORWOOD - Executive Vice President, Commercial Operations
Tiffany, co-founder of NGB, is the Executive Vice President of Commercial Operations. Tiffany manages all commercial activities for NGB, including sales, marketing, product development, customer management, strategic partnerships, as well as, corporate strategy. Prior to NGB, Tiffany was the Director of European Operations for Road Runner International, as well as a general manager for the international team. Before Road Runner, Tiffany was in charge of International Business Development for WorldSpace, a satellite radio company that launched XM Radio. Tiffany was one of the original employees of WorldSpace. She was responsible for all global deals including those with CNN International and Bloomberg. Tiffany has also worked in the investment banking industry, including leading players such as Morgan Stanley, Goldman Sachs and Citicorp. She has spent many years in the internet and telecommunications industry. Her experience spans several countries, including England, Germany, Spain, Ireland, Belgium, Switzerland, South Africa and the Netherlands.
Ms. Norwood has a Masters in Business Administration from Harvard University. She also has a bachelor's in Economics with a concentration in statistics and electrical engineering from Cornell University.
BRUCE HARRISON - Vice President, Product
Bruce, also an NGB founder, is a veteran of the telecommunications and cable TV industries. Previously Bruce was the Director of International Programs for Road Runner International and Director of Product Development for Road Runner Commercial Services. At Road Runner as well as previous positions, Bruce has focused his efforts on helping companies identify, organize and launch new businesses and services. Through his efforts, he has aided Road Runner to significantly increase its footprint and revenues, help other companies plan and launch high-speed data services and competitive local exchange carriers (CLEC) services in several large markets, and contributed to developing strategies for the introduction of new services such as VoIP into emerging markets. Bruce has 15 years of experience in the telecommunications industry. Bruce's experience includes engineering management, program management, business development and service creation for both cable TV companies and CLECs. Previous positions include Century Communications, Antec and Sprint. Bruce has a Masters in Electrical Engineering from Columbia University and Bachelors in Electrical Engineering from Northwestern University.
SAMMY HO - Vice President, Engineering
Sammy Ho is Vice President of System Engineering of NGB. Prior to joining NGB, Sammy was Director of System Architecture at Road Runner, one the largest Broadband ISPs worldwide. At Road Runner, Sammy's lead the development and upgrade of Road Runner's core technology to support growth in excess of 1 million subscribers. His efforts specifically lead to the deployment of Road Runner's next generation data center architecture, the deployment of multiple ISP technology and implementation of new capabilities such as user account provisioning, tiered services, dial-roaming and spam filtering.
Prior to joining Road Runner, Sammy held various positions at Network Solutions (NSI) - the only Internet Domain Registrar at the time. While at Network Solutions, Sammy lead the migration from NSI's registry system to a more scalable and more reliable global infrastructure including the implementation of disaster recovery technology. Sammy's other contributions included a number of software upgrades and performance improvements on widely used Internet applications such as WhoIs and NSI's DNS Zone management system.
Other positions include roles at Perot System, Computer Associates and Bell Atlantic Video Services where Sammy worked on various data center based systems and applications. Sammy has a Master of Science in Electrical Engineering from the University of Alabama and B.S. in Physics and Electronics Engineering from Yangzhou Shifan University.
ROSS MARTIN - Vice President, Program Management
Ross, Vice President of Program Management at NGB, is a seasoned executive with an extensive history of managing and implementing large, complex broadband and telecommunication systems. Ross, prior to joining NGB, was instrumental in helping Telstra initiate and grow its broadband business. This includes managing elements of Telstra's international backbone network and helping to implement various satellite and undersea cable projects. He has managed several high profile projects including Telstra's support for the Sydney 2000 Olympic Games and has represented Telstra on various International Telecommunication Forums. In addition, Mr. Martin has held key technology management roles at Network & Design Construction (NDC) and IBU.
AUDRA DOVE - Director, Business Development
Audra has 15 years of marketing, product and business development experience within the telecommunications and cable TV industries. Prior to becoming a member of the NGB team, she led all consumer member marketing activities at Hughes Network Systems and was responsible for the creation of value added products and services for the DIRECWAY service. Audra was Senior Director of Corporate Development at Road Runner where she secured strategic relationships with numerous product and programming entities. She was also part of the founding team at Continental Cablevision to launch one of the nation's first high-speed cable modem systems. During her tenure with Continental, she developed broadband programming packages and promotions with major sports, media and entertainment organizations. She also led all online advertising, product marketing and business development initiatives. Prior to Continental, Ms. Dove held various product and strategic marketing positions with GE Information Services. Audra holds Bachelor's Degrees in English and Marketing from Towson State University.
GRAHAM ROBERT SARGOOD - Director, Europe
Graham Sargood is Director, Europe at NGB and was previously Executive Director of Technology at Bulldog Communications. Bulldog Communications is a wholesale DSL service provider in the UK. As Executive Director of Technology, Graham was responsible for the design, development and operation of Bulldog Communications' DSL network and business support systems.
Prior to joining Bulldog Communications, Graham was Director of Technology and Engineering at Telewest Communications, a leading UK broadband and Cable TV company. While at Telewest, Graham was responsible for the design and deployment of Telewest's high speed data and digital TV products. Graham lead the deployment of these services to an area that passes over 6 million homes throughout the UK. Integral to these rollouts, Graham managed a large staff of IP, HFC and operational experts. In addition, Graham played a leading role in various standard organizations and governing bodies including ITC, OFTEL (Office of Telecommunications) and the European Commission as well as chairing industry groups such the Cable Communications Associations working groups on Broadband Cable Modems and Digital TV.
As a result of Graham's experience at Bulldog Communications and Telewest, Graham provides NGB a wealth of senior management experience from some of the largest and most technologically advanced Telecommunications companies and Cable TV Operators.
Graham also held positions with AT&T Network System and British Telecom Research Labs. Graham also holds a Master of Science in Fibre Optic Technology and Telecommunications and Bachelor of Science degree in Electrical Engineering from the University of Wales.
JIM FLUCKIGER - Director, Software Development
Jim comes to NGB with 15 years of experience in the design, development, and management of enterprise software systems. Before NGB, he was with Road Runner for 5 years, serving as Principal Technology Engineer. In this role Jim was the hands-on technical lead for Road Runner Provisioning Systems, designing and managing a series of product releases to bring functional and operational enhancements, standardization, and stability to the Road Runner broadband provisioning infrastructure. Jim is well versed in broadband
OSS systems and EAI practices and has worked with many of the products and vendors in this space. Before he joined Road Runner, Jim was at Prodigy Services for 10 years, where he helped build critical systems for the groundbreaking ISP. There, he was the lead for back-office systems such as Ad Queues and Bulletin Boards, and client-facing programs, including Login and the Prodigy Web Browser. Jim has a Master's Degree in English Li terature from Columbia University, and a Bachelor's Degree in English from Boston University.
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